Online casinos vary widely in quality — this guide cuts through the noise and covers only what actually matters for a smooth experience. Casino Just is a platform that offers a range of games and promotions, but success depends on knowing the practical steps. This walkthrough covers registration, bonus mathematics, payment methods, and troubleshooting common issues.

What You Need First

• A valid email address and a strong password (use a combination of letters, numbers, and symbols).
• Proof of identity: a government-issued ID (passport or driver’s license) for KYC verification.
• Proof of address: a recent utility bill or bank statement (issued within the last three months).
• A payment method: debit/credit card, e-wallet (like Skrill or Neteller), or bank transfer.
• A stable internet connection and a device with a modern browser (or the mobile-optimized website).
• Understanding of wagering requirements and bonus terms to avoid surprises.

Step-by-Step Sign-Up

1. Open your browser and navigate to Casino Just.
2. Click the ‘Register’ or ‘Sign Up’ button, usually located at the top right.
3. Fill in the registration form: provide your email, create a username, set a strong password, and select your preferred currency.
4. Enter personal details: full name, date of birth, and residential address exactly as they appear on your ID.
5. Agree to the terms and conditions and confirm that you are of legal age in your jurisdiction.
6. Submit the form and check your email for a verification link. Click the link to activate your account.
7. Log in and complete the KYC process by uploading your ID and proof of address in the account settings. Verification may take up to 48 hours.

Calculating Your Bonus

Welcome bonuses typically match your first deposit up to a certain amount. For example, a 100% match up to €200 with a 40x wagering requirement on the deposit plus bonus means you need to wager a specific total before withdrawing.

Formula: Wagering Requirement = (Deposit Amount + Bonus Amount) × Playthrough Multiplier.

Suppose you deposit €100 and receive a €100 bonus. The wagering requirement is (€100 + €100) × 40 = €8,000. You must place bets totaling at least €8,000 (not counting bets on excluded games) before the bonus funds become withdrawable. If the maximum bet per spin is €5, you would need at least 1,600 spins of €5 to meet the requirement, though actual play may vary.

To estimate the real cost, consider the house edge. If the average RTP is 96%, the expected loss per €100 wagered is €4. Over €8,000 wagered, the expected loss is €88, meaning you effectively keep only €112 of your €200 initial balance. Always read the full bonus terms, as some games contribute less (e.g., slots 100%, table games 10%).

Safety & Licensing

Casino Just operates under a Curacao eGaming license (number 8048/JAZ), which ensures basic oversight such as fair game testing and fund segregation. The site uses SSL encryption to protect personal and financial data. KYC procedures are mandatory to prevent fraud and underage gambling. Important: Winnings from Curacao-licensed casinos may be subject to local income tax depending on your country of residence. Consult a tax advisor if unsure.

Deposits & Withdrawals

Funding your account is straightforward, but withdrawal methods and times vary. Below is a summary of common options:

Deposits are usually credited instantly. Withdrawals require that all wagering requirements are met and the account is fully verified. Note that some payment providers may charge additional fees; check the cashier before confirming.

When Things Go Wrong

• Forgot Password: Use the ‘Forgot Password’ link on the login page. Enter your email, and follow the reset link sent to your inbox. If the email doesn’t arrive, check spam or contact support.
• Bonus Not Credited: Verify that you entered the bonus code correctly (if required) and that the deposit meets the minimum amount. Contact live chat with the deposit transaction ID.
• Withdrawal Delayed: First check the cashier for status. If pending beyond the stated processing time, ensure your account is fully verified. Then open a ticket or use live chat. Provide your account username and withdrawal reference.
• Account Verification Pending: Upload the required documents clearly in good lighting. If rejected, check the reason (e.g., document expired) and resubmit. Verification typically takes 24–48 hours.
• Game Not Loading: Clear your browser cache, disable VPNs, or try a different browser/device. If the problem persists, check server status on the casino’s social media or contact support.

Worth Knowing

If your withdrawal is delayed beyond the usual timeframe, follow these steps:

1. Check your email for any requests for additional documents. Complete them immediately.
2. Review the withdrawal history in the cashier to see if the status is ‘Pending’, ‘Processing’, or ‘Awaiting Approval’.
3. Contact customer support via live chat or email. Provide your account username, withdrawal amount, and date requested.
4. If no response within 24 hours, escalate by submitting a formal complaint through the casino’s internal dispute process.
5. As a last resort, you can contact the Curacao licensing authority through their complaint portal, but this should be used only after exhausting the casino’s direct channels.

FAQ

What documents are needed for KYC verification?

You need a government-issued photo ID (passport, driver’s license, or ID card) and a recent proof of address (utility bill or bank statement from the last three months). Both must be clear and legible.

How long do withdrawals take?

E-wallet withdrawals are usually processed within 24 hours once approved. Bank transfers and card withdrawals take 1–7 business days depending on the method and the casino’s internal processing.

Can I cancel a withdrawal?

Yes, as long as the withdrawal is still in ‘Pending’ status. Go to the cashier, find the pending withdrawal, and click cancel. The funds will return to your casino balance.

What are wagering requirements?

Wagering requirements refer to the amount you must bet before you can withdraw any bonus winnings. For example, a 40x requirement on a €100 bonus means you need to wager €4,000 in total.

Is the casino safe?

Yes, the casino uses SSL encryption and is licensed under Curacao law. However, always gamble responsibly and only deposit what you can afford to lose.

Can I play on mobile?

Yes, the platform is fully optimized for mobile browsers. You can access it directly from your smartphone’s browser without downloading any app.

What should I do if I encounter a technical issue?

First try clearing your browser cache, disabling ad blockers, or switching to a different network. If the problem continues, contact live chat or email support with details of the issue.

Are there any fees on deposits or withdrawals?

Deposits are generally free. Some withdrawal methods may incur a small fee; check the cashier or terms and conditions for exact amounts.

Can I change my registered email address?

Yes, contact customer support to request an email change. You will need to verify the new address.

Final Thoughts

By following these practical steps, you can navigate Casino Just with confidence. Always verify your account early, calculate bonus requirements carefully, and choose the right payment method for your needs. If any issue arises, the support team is your first resource. Enjoy the games, but most importantly, play responsibly.